1. Managing Director
  2. Managing Director

Ever After Events, LLC.

Party Planning & Character Entertainment Services
Pittsburgh, PA                            
  1. Managing Director
  2. Managing Director
  3. Managing Director
  4. Managing Director
  5. Managing Director
  6. Managing Director
  7. Managing Director
Frequently Asked Questions
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How do I book an event?
We have a wide variety of packages and characters available! You can use our online "Book Now" form or you can give us a call. Please note that all parties and events are reserved on a "first come, first serve" basis. Your character request is based on availability and is not always guaranteed. This is why we recommend booking at least 3 weeks away. You can book up to three months in advance!

How far will you travel? 
Character Performers will travel up to 20 miles from their homes with no travel charge. Any event that is located more than 20 miles away will incur a roundtrip $0.50 per mile charge to your total package cost.

What if I don't see the character I want listed on your website?
We are always looking to add new characters to Ever After Events! If you do not see the character you want you can request them and we will do our best to accommodate.  When requesting a new character, we recommend doing so at least 4 to 6 weeks before your event. 

What venues will you entertain at?
We can travel to any type of party venue, but please keep in mind that some venues have their own guidelines and restrictions. Please check to see if your venue allows outside entertainment to perform before booking with us.

Will you perform outdoors?
Outdoor venues are always welcome! However, if you are planning an outdoor event, always have a backup plan in case of bad weather. We ask that you provide accommodations for our performers in the event of bad weather, wind or extreme heat. Character performers require a clean, dry area free of dirt and mud. Please let us know on your reservation form if your event will be outdoors so that we can make proper preparations. 
  
Do I need to have a reserved parking spot for the performer?
We ask that you please make sure that your performer has a safe place to park at your event. Our performers will do their best to park up the street so that children attending the event do not see them in a car and ruin any magic. However, we appreciate having safe and easy access to the event site.
 
What happens if a guest becomes ill, upset, or misbehaves?
Our princesses are not babysitters. The character performer is only responsible for entertaining and engaging the children in party activities. Any behavioral or health-related issues with children must be taken care of by a parent/guardian or party host. Good behavior is always promoted, but it is the responsibility of the child’s parents or party host to monitor and take care of any children who are misbehaving or do not want to participate in the party activities. 
Does it matter how many guests I invite?
Yes! Our party packages are designed with about 15 small guests (including the birthday child) in mind. This is to ensure that all activities can be carried out within the allotted time, that we have enough materials for all guests at the party, and that every guest at the party has quality time with the princess/superhero. If you have more than 15 children in attendance you may create an add-on option ($5 per child). Royal Assistant(s) may be added as well at $10 hourly to help the princess. 
What if a guest arrives late?
All parties will begin and end at the time scheduled and agreed upon by Ever After Events and the party host. We recommend having our performers arrive about 20-30 minutes after the guests arrival time to ensure that everyone is present and has had time to settle in. Late guests are welcome to join in upon their arrival.
 

What if a princess arrives late?
We advise our performers to be at or near the party location at least 15 minutes before the agreed upon start time. However, in the unlikely event that a performer is late to an event, he or she will stay extra to make up that time. Please let us know if this happens.


What does the princess bring with her to the party/event?
Our performers bring with them everything that is needed to carry out the activities included in your ordered package. Each package is different so we will bring the appropriate items for each event. If your package includes games/crafts/activities, we will bring with us everything needed to carry out these activities. We provide our own storybook for story time, face paints, nail polish, etc. If you have created a custom package, the performer will have any and all items that were requested to complete your event successfully!  
What do I need to provide for the party?
At this time, Ever After Events does not provide supplies for eating or decorating. We are collaborating with The Pop Cakery of Pittsburgh who will provide 100% Kosher, dairy & nut free princess desserts when this add-on is requested upon booking. We will sing Happy Birthday with your child and be around for food/cake, but we will not partake in enjoying them. 
 
We also ask that you be mindful in providing us with an appropriate space to carry out all activities that you have chosen in your package. For all parties/events, we ask that you have somewhere for our performers to sit. 
 
How can my child or party be featured on Ever AFter Events’ website, social media, or advertising?
We are always looking for more pictures to fill our photo galleries, social media accounts, and advertisements! With the permission of the child’s parent/guardian and by signing our party agreement, you consent to our using any photos you choose to send us. Ever After Events will typically not be taking any of our own photos during your event.
 
You can email us photos from your child’s special day at [email protected], post on our Facebook page: Ever After Events, LLC, or tag us on instagram: @everafterevents.pittsburgh. We assure you that your child’s personal information will never be shared with anyone.
 
What is your cancellation/rescheduling policy?
We understand that life happens, so if you have an emergency and need to reschedule the date or time of your event after booking, we will try to accommodate you as best we can and will apply your initial payment to another date/time as a one-time courtesy. Any and all changes to date and/or time must occur at least 14 days prior to your event. Any changes made after that time will result in a cancellation. An event can only be rescheduled once.
 
Cancellation Policy
In the event of bad weather, serious illness, or other unforeseen emergencies, we reserve the right to cancel the event and offer an alternative date if available. If cancellation by Ever After Events occurs, a full refund of your payment will be issued. 
Once the non-refundable deposit is put down we reserve your character and time. If a cancellation occurs the $50 deposit will not be refunded. 
Do your princesses accept gratuity? 
Absolutely! Our princesses are trained to embody each fairytale character, princess or superhero they play. They are also trained to make each and every party and event is a success. Gratuity is a great way of letting your princess know that you loved her performance! While it is not expected, it is always greatly appreciated. 
 
For any additional questions, please refer to your party agreement or contact us at [email protected]